Human-Centered Artificial Intelligence: Reliable, Safe & Trustworthy

Abstract

In the realm of technology, well-crafted designs that strike a balance between human control and computer automa- tion can significantly enhance human performance, leading to widespread acceptance and adoption. The Human-Centered Ar- tificial Intelligence (HCAI) framework provides clear guidelines for achieving this delicate balance: (1) designing interfaces that optimize both human control and computer automation to en- hance human performance, (2) discerning situations where either full human control or complete computer control is essential, andsteering clear of the pitfalls associated with excessive human intervention or overreliance on computer algorithms. Employing the principles of HCAI enhances the likelihood of creating designs that are Reliable, Safe, and Trustworthy (RST). Accomplishing these objectives holds the potential to significantly boost human performance, empowering individuals while nurturing their self- confidence, expertise, creativity, and sense of responsibility.